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What is refurbished phones?
Phone products have been fully tested, inspected, cleaned and refurbished by qualified engineers.

Are these phones genuine products?
YES. All products sold through are 100% genuine products

Are these phones 100% fully functional?
YES. All products have been inspected and tested by our qualified technicians. Guaranteedfull function.

Are these phones unlocked?
YES. All mobile phones sold at are unlocked in Australia and New Zealand and running authentic system software. You can activate and use it on any Australian (or New Zealand) Mobile Network of your choice

What are the accessories that come with phones?
Please refer each product's description for more information. 
What payment method can I use?
We accept MasterCard, Visa, Paypal, Bank Transfer 

When will my item ship?
Item(s) will be dispatched within 24 hours when full payment is received and cleared

How long does it take for my item to be delivered?
Please allow up to 1~3 working days for item(s) to be delivered within Australia. Express Shipping can be organized when you checkout.

It takes 3-10 working days to New Zealand. To organize other shipping service, please contact us.

Can I pick up my purchase?
No, Pick-up is not available.
What is your returns policy?
All of our items come with a 14 day money back guarantee. If customer finds hardware problem within 60 days, we organize a replacement or full refund. Please see our Return & Refund Policy for more information.